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Terms and Conditions

Welcome to my website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with my privacy policy govern The Storm Clinic’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use my website

 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice

  • This website uses cookies to monitor browsing preferences. Find out more information by reading our privacy policy

  • Neither I nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law

  • Your use of any information or materials on this website is entirely at your own risk, for which I will not be liable. It will be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements

  • This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions

  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. 

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For Physiotherapy:

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Self-Funding Payments 

  • All payments are to be made either prior to or directly after treatment, unless claiming under private medical insurance.

  • We accept Cash, and all Major Debit/Credit Cards for payment. We do NOT accept cheques.

  • Invoices will be raised immediately following any consultation.  Where payment has been made in advance this will be used towards the total cost of your invoice.

  • Payment for any outstanding amount will be due on receipt of invoice.

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Unsettled Accounts/Overdue Payments

  • All accounts must be settled within 14 days.

  • All overdue accounts will accrue interest at 2% per month, from the day the debt became due.

Cancellation Policy

  • Clients are required to give 24 hours’ notice to cancel or rearrange an appointment. Failure to give sufficient notice will result in a full charge.

  • Prepaid appointments (block booking payment) that are cancelled at short notice or failure to attend will incur the same full cancellation fee.  This will be debited from the credit balance with any remaining credit still available to use and be topped up as needed.

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For Dermal Models:

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  • Models used on the day are there to help with any learning needs of staff and to build our online marketing using the before and after pictures. So your attendance is paramount to the structure of the course. We constantly need models so we kindly ask that you are reliable with your appointment times.

  • Please be aware that we strictly abide by GMC’s and JCCPs latest guidance so all models must be over 18 and not be pregnant or breastfeeding. A complete medical history will be taken before any treatment is performed and all models should have informed written consent prior to being treated.

  • All of our model treatments are booked on a per treatment area basis. We don’t offer cosmetic models the opportunity to transfer partially used syringes to other treatment areas.

  • If you decide to cancel a treatment that you have booked in as a model we do not offer refunds.

  • It may be possible to transfer payments to another treatment or appointment time provided we are given at least 2 weeks’ notice before the treatment date. If the model decides not to have further treatment in this situation, payment would be retained by the company.

  • The smooth running of our training days rely on the appointments we make for models, therefore, we cannot make any changes to our scheduled appointments within the 2 weeks before treatment date.

  • If a model fails to attend their allocated appointment or wishes to cancel a booking, payment is retained by the company and no refunds will be issued, and the appointment will not be rearranged.

  • If we have to cancel any model treatments for an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, the act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, we will offer the opportunity to reschedule your model booking to a later date. In such circumstances, any requests to cancel a treatment would be covered under our usual cancellation terms.

  • Models are provided for the purpose of education and pay a discounted price for this reason.  There may be more than one therapist to share the consultation and treatment plan holistically for each model on the day to reinforce a team learning exercise and enable interactive practical sessions.

  • Model treatments are performed for cosmetic reasons and because of this, the results can only be assessed subjectively. Therefore, whilst we advise as to the probable result, this should in no way be interpreted as a guarantee. Standard doses / safe quantities of product will be used during this training exercise and we inject standard landmarks in line with our curriculum.

 

  • Like any medical procedure/intervention, a full medical history and facial assessment are required before treatment. As a training company, we strictly adhere to guidance published by the General Medical Council. If we feel you would not benefit from treatment on the day, the treatment will not go ahead and your payment will be refunded. Despite the discounted price of all treatments we strongly encourage all models to consider all treatments prior to undergoing them and not rush into any decisions. If models have any questions prior to their treatment, we encourage you to ask us.

  • We will require accurate information from models to enable the use of the correct product to be ordered and will not be held responsible for any omission or incorrect information is given.

  • For some of our model treatments and packages, we may ask for photos of the treatment area upon booking to assess suitability prior to the appointment day. We reserve the right to cancel and refund model treatments if we do not feel the patient is an ideal candidate to demonstrate the treatment for the purposes of teaching.

  • We will not offer free treatments as a ‘prize’ or ‘buy-one-get-one-free’ on any treatments that we provide. We will treat the administration of any cosmetic treatments exactly the same as any other form of medical intervention.

  • From time to time we may offer special prices on model treatments. This will not be applied in retrospect to any previously booked treatments. No refund will be due should the treatment you have paid for being reduced, effective immediately after booking. Where coupon codes are made available for money off model treatments, only 1 coupon code will be valid per transaction. Coupon codes may be restricted to certain treatments and dates and may also have an expiry date. Coupon codes will not be valid outside of these set parameters.

 

  • Changes To Training Dates: In some circumstances, we may need to change your appointment. You will be given advanced notice of this and suitable alternative appointment date and time will be offered. We do not accept any liability for the cost of any travel expenses or other costs incurred by models to attend an appointment.

  • Patients Complaints Procedure: In the event of a possible adverse reaction to a product following treatment please contact us ASAP by calling 07985385918 or emailing admin@thestormclinic.co.uk.

  • If you have a query regarding asymmetry then please contact us with a 30-second video of the area. If a review/correction is required, an appointment will be booked for you. At this appointment, we will review your before and after photos, your treatment record and the outcome of your treatment to decide what action is required.

  • Please note that the consent form signed on the day of treatment outlines that standard safe quantities of product is used during the training exercise.

  • No refunds will be given in the event that a treatment or product does not achieve the planned outcome (for example if a anti-wrinkle treatment does not soften wrinkles).

  • Models Review Appointments: All review appointments are subject to availability and we will endeavour to offer you an appointment within 14 days to book you in for a review.

  • Please allow 14 days for both dermal filler and anti-wrinkle treatments to settle. If you have any further questions after this time, please do email us and attach a 30-second video of the area. We will review the video and offer any advice or recommendations. Should we advise for you come back to us for a review in person, we will arrange this.

  • Please note that once confirmed, we do not offer models the opportunity to reschedule review appointments.

  • We only offer review appointments for anti-wrinkle treatments when requested within 14-21 days of the initial treatment. All review appointments for anti-wrinkle treatments will need to take place within 28 days of the initial treatment. Any requests falling outside this time frame would be treated as new model treatments and would need to be booked and paid for in the normal way.

  • If a correction is necessary then this will be offered. If the outcome of the treatment is satisfactory and is a case of more product required for the individual patient then a charge will be made for the additional product.

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